Acceptable Use Policy

Welcome to Chickitik! We are glad you have chosen our platform for family reading and children's development.

This Acceptable Use Policy ("Policy") defines the rules and standards of conduct for all users of the Chickitik platform.

The purpose of this Policy is to create a safe, respectful, and positive environment for all members of our community, especially for children and their parents.

Chickitik is a family-oriented platform designed for children aged 0 to 15 years and their parents. We strive to provide educational, informative, and entertaining content of the highest quality.

By using Chickitik, you agree to comply with this Policy, as well as our Terms of Service, Privacy Policy, and other applicable rules.

Failure to comply with this Policy may result in restriction or termination of access to our platform.

This Policy applies to all users of the Chickitik platform, including:

• Parents and legal guardians of children

• Children using the platform under parental supervision

• Educational institutions and educators

• Any other visitors to the platform

The Policy covers all actions and interactions on the platform, including:

• Viewing and reading content

• Creating reviews and ratings

• Interacting with platform features

• Account management

• Any other use of Chickitik services

This Policy applies regardless of the method of access to the platform: through the website, iOS mobile application, or other available channels.

When using Chickitik, we ask all users to adhere to the following core principles:

1. Respect for others: Treat all community members with respect, kindness, and consideration.

2. Family values: Remember that Chickitik is a family platform. All actions must align with family values and be appropriate for a child audience.

3. Child safety: The protection and safety of children is our top priority. Never take actions that could threaten children's safety.

4. Honesty and integrity: Be honest in your reviews, ratings, and any other interactions on the platform.

5. Constructiveness: If you leave reviews or comments, make them constructive and helpful for other users.

6. Compliance with laws: All actions on the platform must comply with applicable laws and regulations.

7. Responsibility: Parents are responsible for their children's use of the platform and must ensure proper supervision.

8. Privacy: Respect the privacy of other users and do not disclose personal information without consent.

When using Chickitik, the following is strictly prohibited:

Inappropriate content:

• Publishing, uploading, or distributing offensive, vulgar, obscene, defamatory, or otherwise child-inappropriate content

• Posting sexual content or allusions to it

• Publishing content containing violence, cruelty, or threats

• Posting discriminatory content based on race, ethnicity, religion, gender, age, or other characteristics

Prohibited behavior:

• Harassing, intimidating, threatening, or insulting other users

• Impersonating another person or organization

• Spamming or posting repetitive unwanted content

• Attempting to gain unauthorized access to other users' accounts

• Circumventing or attempting to circumvent any platform security measures

Rights violations:

• Violating copyrights, trademarks, or other intellectual property rights

• Publishing personal information of others without their consent

• Using the platform for illegal activities

Technical violations:

• Using automated means (bots, scripts) to access the platform without permission

• Attempting to disrupt the platform or create excessive load on our servers

• Distributing malware, viruses, or any other malicious code

• Collecting user data without their explicit consent

The security of your account is your responsibility. We ask you to:

• Ensure secure access to your account through email

• Not provide access to your account to third parties

• Immediately notify us of any unauthorized use of your account

• Use a secure email address with two-factor authentication

• Log out of your account after use on public devices

Chickitik uses passwordless authentication via email. We do not have passwords, so make sure your email account is securely protected.

You are responsible for all actions taken using your account.

On the Chickitik platform, users can leave reviews and ratings for books. When creating such content, you are required to:

Requirements for reviews and ratings:

• Leave honest and objective reviews based on your actual experience

• Ensure your reviews are appropriate for a family audience

• Not use profanity, insults, or inappropriate language

• Not post advertising, spam, or links to third-party resources

• Not publish content that violates copyrights or other third-party rights

Content rights:

• By posting reviews, you grant Chickitik a non-exclusive license to use, display, and distribute your content

• You retain all ownership rights to the content you create

• You guarantee that you have the right to publish the content you post

Moderation:

• We reserve the right to moderate, edit, or remove any user-generated content

• We may remove reviews that violate this Policy or do not meet our community standards

• Moderation is conducted to ensure a safe and positive environment for all users

Chickitik is specifically designed for children and their families. Child protection is our absolute priority.

User obligations:

• Never post content that could be harmful, frightening, or inappropriate for children

• Do not attempt to contact children directly through the platform

• Do not request personal information from children

• Do not post images or information about other users' children without parental consent

Parental controls:

• Parents are fully responsible for their children's use of the platform

• Active parental involvement in reading and content selection is recommended

• Parents should regularly check their children's activity on the platform

Reporting issues:

• If you notice content or behavior that may threaten child safety, immediately report it to us at info@itcoti.fi

• We take all reports regarding child safety seriously

• Any attempts at exploitation, abuse, or threats against children will be immediately stopped and may be referred to law enforcement

Our commitments:

• We carefully moderate all content available on the platform

• We use technical means to prevent the publication of inappropriate content

• We continuously improve our child protection measures

Chickitik respects intellectual property rights and expects the same from all users.

Prohibited:

• Publishing, uploading, or distributing copyrighted content without the rights holder's permission

• Using trademarks, logos, or brands of others without permission

• Copying or reproducing other users' content without their consent

• Circumventing technical content protection measures

All content on the platform:

• Books, audio, images, videos, and other content on Chickitik are protected by copyright

• You may use the content only for personal, non-commercial purposes

• It is prohibited to download, copy, or distribute platform content outside Chickitik without written permission

Infringement notices:

• If you believe your copyright has been infringed, please review our DMCA Policy

• Send copyright infringement notices to info@itcoti.fi

• We respond promptly to legitimate copyright infringement complaints

Consequences of violations:

• Users who repeatedly violate intellectual property rights will be removed from the platform

• Violators may face civil and criminal liability under applicable law

To ensure the security, stability, and availability of the Chickitik platform for all users, the following technical restrictions exist:

Prohibited actions:

• Using bots, scripts, crawlers, or other automated means to access the platform

• Attempting to hack, gain unauthorized access, or circumvent security systems

• Conducting security scans, pentests, or penetration testing without written permission

• Using any tools to extract data from the platform (scraping)

• Creating excessive load on platform servers

• Attempting to modify, reverse engineer, or decompile platform software

Usage restrictions:

• You may use the platform only through official interfaces (website, mobile application)

• Creating third-party applications or services using our content without permission is prohibited

• Circumventing any technological measures restricting access to content is prohibited

Security:

• Do not attempt to access other users' data

• Do not use security vulnerabilities to gain unauthorized access

• If you discover a security vulnerability, immediately report it to us at info@itcoti.fi

Consequences:

• Violating these restrictions will result in immediate blocking of your account

• We may take legal action against violators

• Serious violations will be referred to law enforcement

To ensure a safe and positive environment on Chickitik, we monitor and moderate content and user activity.

Our rights:

• We reserve the right to review any content posted on the platform

• We may moderate, edit, or remove any content at our discretion

• We may suspend or terminate access of any user violating this Policy

• We are not obligated to provide prior notice before moderating or removing content

What we moderate:

• User reviews and ratings

• Any other activity that may violate our rules or legislation

• Content that has been reported to us by users

Moderation methods:

• Automated systems for filtering inappropriate content

• Manual review of content by our moderators

• Analysis of user complaints and reports

Important to understand:

• We cannot guarantee that all inappropriate content will be immediately detected and removed

• We are not responsible for user-generated content

• Moderation does not mean we endorse or support remaining content

• We make every effort to maintain a safe environment, but also rely on user reports

Appeals:

• If you believe your content was removed in error, you can contact us at info@itcoti.fi

• We will review your appeal, but the final decision rests with us

Violation of this Acceptable Use Policy may result in serious consequences.

Measures we may take:

• Warning about the violation

• Removal of violating content

• Temporary suspension of account access

• Permanent account blocking

• Blocking access from IP address or device

• Legal measures, including civil lawsuits

• Referral of information to law enforcement in case of serious violations

Factors affecting consequences:

• Severity of the violation

• Number of previous violations

• User intent (accidental or deliberate violation)

• Potential harm to other users, especially children

• Willingness to rectify the situation

Gradual approach:

For most violations, we apply a gradual approach:

1. First violation: Warning and content removal

2. Second violation: Temporary suspension (7 to 30 days)

3. Third violation: Permanent blocking

Immediate blocking:

Some violations result in immediate permanent blocking without warning:

• Attempts to harm children

• Publishing illegal content

• Hacking or attempting to hack the system

• Serious copyright violations

• Fraud or deception attempts

After blocking:

• You lose access to all your content and data on the platform

• You are prohibited from creating new accounts

• We may withhold any payment due to you

• We reserve the right to claim damages

We rely on the help of our community to maintain a safe and positive environment on Chickitik.

When to report:

Please report to us if you notice:

• Content or behavior that violates this Policy

• Inappropriate or offensive content

• Content that may threaten child safety

• Violations of copyrights or other intellectual property rights

• Suspicious or fraudulent activity

• Technical vulnerabilities or security issues

How to report:

You can report violations in the following ways:

• By email: info@itcoti.fi

• Indicate in the subject line "Violation Report"

• For urgent child safety issues, use the subject "URGENT: Child Safety"

What to include in your report:

• Description of the problem or violation

• Link to the content or user information

• Date and time when you discovered the violation

• Screenshots or other evidence (if possible)

• Your contact information for follow-up

Confidentiality:

• All reports are handled confidentially

• We do not disclose information about who reported a violation

• Your personal information is protected in accordance with our Privacy Policy

Review of reports:

• We strive to review all reports within 24-48 hours

• Urgent child safety issues are reviewed immediately

• We may contact you for additional information

• After review, we will take appropriate action

False reports:

• Please do not send false or malicious violation reports

• Abuse of the reporting system may result in blocking of your account

• We reserve the right to take legal action against those who systematically file false complaints

We may periodically update this Acceptable Use Policy to reflect changes in our practices or applicable legislation.

Notice of changes:

• The date of last update is always indicated at the beginning of the document

• For substantial changes, we will notify you by email

• We may also post a notice on our platform

• We recommend regularly checking this Policy for updates

Effective date:

• Changes take effect from the moment the updated version is published

• For substantial changes, a transition period may be provided

• By continuing to use Chickitik after changes are published, you agree to the updated Policy

Types of changes:

Changes may include:

• Clarification of existing rules

• Addition of new rules or restrictions

• Changes to procedures or processes

• Update of contact information

• Changes in accordance with new legislation

Your rights:

• If you disagree with the changes, you can stop using the platform

• You can contact us at info@itcoti.fi for clarification of changes

• Substantial changes affecting your rights will be accompanied by detailed explanations

Version archive:

• Previous versions of the Policy are available upon request

• You can request the history of changes by writing to info@itcoti.fi

If you have questions, comments, or concerns about this Acceptable Use Policy, please contact us:

Company Information:

• Name: ITcoti Oy

• Legal Address: Neuvoksenkatu 24 A, 38700 Kankaanpää, Finland

• Y-tunnus (Business ID): 3489603-6

Contacts:

• Email: info@itcoti.fi (for all inquiries)

• Phone: +358 40 258 2158

Websites:

• Chickitik: https://chickitik.com

• Company: https://itcoti.fi

Response Time:

• We strive to respond to all inquiries within 2-3 business days

• Urgent security-related matters are handled with priority

Communication Languages:

We can respond to inquiries in the following languages:

• Russian

• English

• Finnish

• Ukrainian

• Greek

• Hebrew