Parent Consent Form

Introduction

Welcome to Chickitik!

Chickitik is a safe educational platform for children where they can read and listen to fairy tales, stories, and fables.

Why this form is important:

We take children's privacy and safety seriously. This form explains what data we collect about your child and how we use it.

Legal requirements:

In accordance with COPPA (Children's Online Privacy Protection Act) and GDPR Article 8, we are required to obtain your consent before collecting, using, or disclosing personal information of children under 13 years old (COPPA) or 16 years old (GDPR).

What you need to know:

This form contains important information about:

• What data we collect about your child

• How we use this data

• Your rights as a parent or guardian

• How you can manage your child's data

Important: Please read this form carefully before providing consent.

User age:

Chickitik is intended for children aged 2 to 16 years. Parent or legal guardian consent is required for children under 16.

What Data We Collect About Your Child

We collect only the minimum necessary data for Chickitik to function. We do not collect your child's first name, last name, address, or phone number.

Data we collect:

1. Parent's email address:

• Used only for system login

• For sending verification codes

• For security-related communication

Important: Email belongs to the parent, not the child

2. Child's date of birth:

• To determine age-appropriate content category

• To comply with COPPA and GDPR requirements

• To recommend age-appropriate works

Important: Child's name is optional and can be anything (nickname, alias)

3. Technical information (automatic):

• IP address (for security)

• Device type (for interface optimization)

• Operating system version

• Browser type

Important: This data does not identify individuals

4. Reading data:

• Which books the child reads

• Reading progress

• Favorite books

• Interface settings (font size, theme)

Important: Used only to improve experience

5. Payment data:

• Subscription information

• Payment history

iOS app: Payments are processed exclusively by Apple In-App Purchases (Apple Inc.), we do not store card data

Website: Card payment data is processed by the payment system, we do not store it

Data we DO NOT collect:

❌ Child's last name (first name is optional)

❌ Home address

❌ Phone number

❌ School or place of study

❌ Child's photos

❌ Geolocation (precise location)

❌ Social media data

❌ Friends' contacts

❌ Voice or video recordings

Data minimization principle:

We collect only data that is absolutely necessary for Chickitik to function. If data is not needed — we do not collect it.

Security from day one:

Chickitik is designed to maximize children's privacy protection. We do not collect data "just in case" or "for future use".

How We Use the Data

We use your child's data exclusively to provide and improve Chickitik services. We never sell or share data for advertising or marketing.

Main purposes of use:

1. Service provision:

• System login and user identification

• Saving reading progress

• Synchronization between devices

• Account access recovery

2. Content personalization:

• Selecting age-appropriate books

• Recommendations based on reading

• Saving favorite books

• Interface settings (font size, theme)

3. Service improvement:

• Analysis of technical problems

• Application performance optimization

• Understanding which books are popular

• Improving navigation and interface

4. Security:

• Detection and prevention of fraud

• Protection against unauthorized access

• Monitoring unusual activity

• Ensuring compliance with terms of use

5. Communication:

• Sending verification codes for login

• Important security notifications

• Information about policy changes

• Responses to support requests

What we DO NOT do with data:

❌ Do not sell data to third parties

❌ Do not use for targeted advertising

❌ Do not create profiles for marketing

❌ Do not share with advertising networks

❌ Do not use for internet tracking

❌ Do not share for third-party analytics

❌ Do not use for automated decision-making

Purpose limitation principle:

We use data only for the purposes for which you have given consent. If we want to use data for a new purpose — we will request your additional consent.

Data Sharing with Third Parties

We minimize data sharing. We do not sell or share your child's data for advertising.

Only cases:

1. Hosting (THE.Hosting):

• Virtual server (VPS)

• Location: Netherlands (EU)

• No access to user data

2. Payment system (iOS — Apple In-App Purchases):

• Apple Inc. processes payments for iOS app subscriptions

• We only receive subscription status (active/inactive)

What we DO NOT do:

❌ Do not sell data

❌ Do not share for advertising

Data transfer outside EU:

All servers in EU. No transfers outside EU/EEA.

Your Rights as a Parent

As a parent or legal guardian, you have full control over your child's data. We respect and protect your rights.

Your main rights:

1. Right of access:

• View all collected data

• Get copy in structured format

How: Email info@itcoti.fi "Data Access Request"

Time: 30 days

2. Right to rectification:

• Correct inaccurate data

3. Right to erasure:

• Delete account

4. Right to complaint:

• File complaint

Finnish Ombudsman:

• https://tietosuoja.fi/en/

• tietosuoja@om.fi

Data Security

We take your child's data security with utmost seriousness. We have implemented technical and organizational measures to protect data.

Technical security measures:

1. Encryption:

HTTPS/TLS: All data encrypted in transit

Database Encryption: Data encrypted at rest

Email Encryption: Verification codes sent via secure channels

2. Authentication:

• Passwordless authentication via email

• 6-digit verification codes

• Codes valid for 24 hours only

• Brute force protection

3. Infrastructure protection:

• Regular security updates

• Suspicious activity monitoring

• Regular backups

• DDoS protection

4. Data access:

• Only authorized personnel

• All actions logged

• Principle of least privilege

Organizational measures:

1. Staff training:

• Regular data protection training

• GDPR and COPPA awareness

• Threat detection training

2. Security policies:

• Privacy policy

• Password policy

• Data access policy

3. Response procedures:

• Incident response plan

• Breach notification procedure

• Post-incident recovery

Threat protection:

What we do:

• Regular security checks

• Unauthorized access attempt monitoring

• SQL injection protection

• XSS attack protection

• Regular code audits

In case of data breach:

If a security breach occurs:

1. Immediate notification:

• We notify you within 72 hours

• We notify supervisory authority

2. Incident information:

• What happened

• What data affected

• What measures taken

3. Recommendations:

• What you need to do

• How to protect yourself

Our guarantees:

• We store data on EU servers (Netherlands)

• We use only vetted sub-processors

• We regularly update security systems

• We don't share data with third parties without your consent

Policy Changes

We may make changes to this consent form as our service evolves or legislation changes. We commit to notifying you of all significant changes.

Change notification:

When changing this consent form we:

1. Notify you in advance:

• Minimum 30 days before changes take effect

• Email to your registered address

• In-app notification upon sign-in

2. State what changed:

• Full description of changes

• Reasons for changes

• How it affects your child's data processing

3. Request new consent:

• If changes are material

• You must explicitly give new consent

• Silence does not mean consent

Non-material changes:

Minor changes do not require new consent:

• Typo corrections

• Clarifications without meaning change

• Contact information updates

• Technical improvements without data processing change

For such changes:

• We update "Last Updated" date

• Notify you via email

• Your current consent remains valid

Material changes:

Require new consent:

• Change in data processing purposes

• Collection of new data types

• Data sharing with new third parties

• Change in security measures

• Change in data retention periods

For such changes:

• Detailed notice 30 days in advance

• Request for new explicit consent

• Option to refuse and delete profile

• Old consent stops after deadline

Your options when changes occur:

1. Accept changes:

• Give new consent

• Continue using Chickitik

• Under new terms

2. Refuse:

• Do not give new consent

• Withdraw current consent

• Delete child profile

• Export data before deletion

Transition period:

After change notification:

• You have 30 days to decide

• Service works under old terms

• After 30 days without new consent, profile freezes

• You can give consent or delete profile

Change history:

We maintain history of all changes:

• Change date

• Change description

• Reasons for changes

• Available upon request info@itcoti.fi

Current version:

• Version: 1.0

• Date: 2025-10-31

Important: We strive to minimize changes and always act in the interest of protecting your child's data.

Contact Information

If you have questions, suggestions, or requests regarding parental consent, processing of your child's data, or exercising your rights, contact us:

Contact information:

Email: info@itcoti.fi

Phone: +358 40 258 2158

Working hours: Monday - Friday, 9:00 AM - 5:00 PM (EET/EEST)

Company:

Name: ITcoti Oy

Y-tunnus: 3489603-6

Address: Neuvoksenkatu 24 A, 38700 Kankaanpää, Finland

Types of requests:

1. Consent questions:

• How consent works

• What my consent means

• Can I change consent

2. Rights exercise requests:

• Data access (what you store about my child)

• Data rectification

• Data erasure (right to be forgotten)

• Processing restriction

• Data export (portability)

3. Consent withdrawal:

• How to withdraw consent

• What happens to data

• Data export before deletion

4. Complaints and issues:

• Privacy concerns

• Suspected security breach

• Data processing complaints

5. General questions:

• How Chickitik works

• Child safety

• Technical questions

How we respond:

Email requests: Response within 48 hours (business days)

Phone requests: During working hours

Data access requests: Within 30 days

Deletion requests: Within 30 days

Urgent security issues: Within 24 hours

Supervisory authority:

If you believe we violate your child's rights, you can contact the supervisory authority:

Office of the Data Protection Ombudsman (Finland):

• Website: https://tietosuoja.fi

• Email: tietosuoja@om.fi

• Phone: +358 29 566 6700

• Address: P.O. Box 800, 00521 Helsinki, Finland

Important: You can contact the supervisory authority at any time, even if you have already contacted us. We are always ready to cooperate with supervisory authorities.

Communication language:

We accept requests in the following languages:

• Русский (ru)

• English (en)

• Suomi (fi)

• Українська (uk)

• Ελληνικά (el)

• עברית (he)

Identity verification:

To protect your child's data, we may ask you to verify your identity before providing data access or making changes. Usually, sending a request from your registered email is sufficient.

Contact Information

ITcoti Oy

Business ID: 3489603-6

Address: Neuvoksenkatu 24 A, 38700 Kankaanpää, Finland

Email: info@itcoti.fi

Phone: +358 40 258 2158