Email Notifications Consent

This consent governs the sending of email notifications from ITcoti Oy support service (hereinafter — "Company", "we", "us").

By giving consent, you allow us to send you emails related to your support tickets.

When this option is enabled, you will receive the following notifications:

• Ticket creation confirmation — email with ticket number and confirmation of receiving your request

• Support responses — notification that a support agent has replied to your ticket

• Status changes — information about changes in your ticket status (in progress, resolved, closed)

• Additional information requests — if we need clarification to resolve your issue

To send notifications, we use your email address provided during registration.

Your email address is processed in accordance with our Privacy Policy and applicable data protection legislation (GDPR).

We do not share your email address with third parties for marketing purposes.

Notifications are sent only for technical matters related to your support tickets.

You can withdraw your consent to receive email notifications at any time.

To withdraw consent:

• Go to "Account Settings" → "Consents and Permissions"

• Find "Support ticket email notifications" and click "Withdraw consent"

• Or contact us at: info@itcoti.fi

Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

After withdrawing consent, you will still be able to view responses to your tickets in your account on the website.

For questions related to this consent or processing of your data, please contact:

Company: ITcoti Oy

Email: info@itcoti.fi

Address: Neuvoksenkatu 24 A, 38700 Kankaanpää, Finland